Warranty

All our products are Warranted for a period of 6 months from the original date of purchase.

What's New:

October 23, 2023

Model Sounds Inc. is now closed permanently for the retirement of its principals. We thank all of our very loyal customers for their support over the last 18 years.

Warranty

All our Sound Modules and loudspeakers are warranted against manufacturing defects for a period of 6 months from the original date of purchase.

The 6 month warranty period starts from the date you receive it. You should always try the sound system out on the bench as soon as you get it just to make sure you know how to wire it up and that everything works. Do not put your sound module away on a shelf and leave it for a long time without first testing it to make sure it works.

The warranty covers product defects only and does not cover damage or malfunction due to user wiring errors, incorrect loudspeaker impedance or power handling capacity, getting the module wet or other misuse or abuse of the module. The warranty does not cover burnt out loudspeakers due to overdriving them beyond their rated capacity. This is especially important with our smaller loudspeakers that have a lower power handling capacity such as 8 Watts or 10 Watts.

Product returns are accepted after you communicate the problem to us, we have researched the issue with you and we have authorized its return.

Contact us at contactus@modelsoundsinc.com if you have problems with your sound system.