Warranty

All our products are Warranted for a period of 12 months from the original date of purchase.

What's New:

September 17, 2019

All new Sound Suites for
ShockWave 3 now available.

June 07, 2019

New Cirrus SR22 sound set now available, bringing our total airplane sounds to 109!

March 27, 2019

New McDonnell Douglas MD-902 helicopter sound set now available, bringing our total helicopter sounds to 40!

February 20, 2019

New 5th generation ShockWave 3 sound module released. Many new features making it our best yet.

January 12, 2019

New Panzer II Luchs Tank sound set now available bringing our total tank sounds to 12.

Warranty

All our Sound Modules and loudspeakers are warranted against manufacturing defects for a period of 12 months from the original date of purchase.

The 12 month warranty period runs from the date of purchase. You should always try the sound system out on the bench as soon as you get it just to make sure you know how to wire it up and that everything works. Do not put your sound module away on a shelf and leave it for a long time without first testing it to make sure it works.

The warranty covers product defects only and does not cover damage or malfunction due to user wiring errors, incorrect loudspeaker impedance or power handling capacity, getting the module wet or other misuse or abuse of the module. The warranty does not cover burnt out loudspeakers due to overdriving them beyond their rated capacity. This is especially important with our smaller loudspeakers that have a lower power handling capacity such as 8 Watts or 10 Watts.

Product returns are accepted after you communicate the problem to us, we have researched the issue with you and we have authorized its return.

Contact us at contactus@modelsoundsinc.com if you have problems with your sound system.