Warranty

All our products are Warranted for a period of 12 months from the original date of purchase.

What's New:

July 05, 2020

New OV-10 Bronco sound set now available, bringing our total airplane sounds to 115!

June, 2020

DopplerFX accessory board for enhanced Doppler Shift and ShockWave 3 5.1.0 upgrade available now.

May 20, 2020

New USS Bunker Hill and Twin Riva Ariston boat sound sets bring our total boat sounds to 54.

February 25, 2020

New B24 Liberator sound set now available, bringing our total airplane sounds to 114!

February 14, 2020

New Sikorsky CH53E Super Stallion Helicopter sound set now available, bringing our total helicopter sounds to 42!

Warranty

All our Sound Modules and loudspeakers are warranted against manufacturing defects for a period of 12 months from the original date of purchase.

The 12 month warranty period runs from the date of purchase. You should always try the sound system out on the bench as soon as you get it just to make sure you know how to wire it up and that everything works. Do not put your sound module away on a shelf and leave it for a long time without first testing it to make sure it works.

The warranty covers product defects only and does not cover damage or malfunction due to user wiring errors, incorrect loudspeaker impedance or power handling capacity, getting the module wet or other misuse or abuse of the module. The warranty does not cover burnt out loudspeakers due to overdriving them beyond their rated capacity. This is especially important with our smaller loudspeakers that have a lower power handling capacity such as 8 Watts or 10 Watts.

Product returns are accepted after you communicate the problem to us, we have researched the issue with you and we have authorized its return.

Contact us at contactus@modelsoundsinc.com if you have problems with your sound system.