Warranty

All our products are Warranted for a period of 90 days from the original date of purchase.

What's New:

November 29, 2017

All ShockWave 2 sound modules and systems now come with 8GB microSD card and 180+ airplane, helicopter, boat and tank sound sets!

November 28, 2017

New B29 airplane sound set now available bringing our total airplane sounds to 101!

November 08, 2017

New Fairey Swordfish airplane sound set now available bringing our total airplane sounds to 100!

October 23, 2017

New ViperJet airplane sound set now available bringing our total airplane sounds to 99!

May 29, 2017

New T-45 Goshawk trainer airplane sound set now available bringing our total airplane sounds to 98!

Warranty

All our Sound Modules and loudspeakers are warranted against manufacturing defects for a period of 90 days from the original date of purchase.

The 90 day warranty period runs from the date of purchase. You should always try the sound system out on the bench as soon as you get it just to make sure you know how to wire it up and that everything works. Do not put your sound module away on a shelf and leave it for a long time without first testing it to make sure it works.

The warranty covers product defects only and does not cover damage or malfunction due to user wiring errors, incorrect loudspeaker impedance or power handling capacity, getting the module wet or other misuse or abuse of the module. The warranty does not cover burnt out loudspeakers due to overdriving them beyond their rated capacity. This is especially important with our smaller loudspeakers that have a lower power handling capacity such as 8 Watts or 10 Watts.

Product returns are accepted after you communicate the problem to us, we have researched the issue with you and we have authorized its return.

Contact us at contactus@modelsoundsinc.com if you have problems with your sound system.